Refund policy
Returns
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You have 14 days from the date of delivery within the UAE to initiate a return.
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To be eligible for a return, items must be:
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Unworn, unwashed, and in their original condition.
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Tags still attached and packaging intact.
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Accompanied by the proof of purchase.
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Non-returnable items:
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Gift cards
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Final sale items
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Underwear and customized products for hygiene reasons.
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Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email.
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If approved, your refund will be processed within 7 business days and a credit will be applied to your original payment method.
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Shipping costs are non-refundable.
Exchanges
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We only replace items if they are defective, damaged, or the wrong size. If you need an exchange, contact us at [halalgearwearbetter@gmail.com].
How to Initiate a Return
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Contact us at [halalgearwearbetter@gmail.com] with your order number and reason for return.
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We will provide instructions and a return shipping address within the UAE.
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Please ensure the item is securely packaged to prevent damage during transit.
Late or Missing Refunds
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If you haven’t received a refund yet, please first check your bank account again.
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Then, contact your credit card company; it may take some time before your refund is officially posted.
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If you’ve done all of this and still have not received your refund, please contact us at [halalgearwearbetter@gmail.com].
Contact Information
For any questions or concerns, please contact us at: [Yhalalgearwearbetter@gmail.com]